Macroeconomics Assignment Essay

1)Fiscal arrangement is the government’s strategy as for spending and tax assessment. It is set by the government. It impacts our economy in several different ways. Since government spending is a part of total interest government spending on merchandise and enterprises directly affects the degree of total interest. Assessments additionally impact total interest, anyway they do so by implication. When tax’s rise or fall, they change the discretionary cashflow of families, which adjusts utilization. 2)All the diverse government offices present congress with the aggregate sums of cash they might want to run their offices for the following financial period. Congress wrangles and attempts to adjust a total financial plan by affirming and objecting the different sums. In the end the financial plan goes to the Senate for endorsement and then to the President. 3)Automatic stabilizers are components of financial strategy that naturally change in an incentive as national salary changes. Three instances of programmed stabilizers are dynamic personal expenses, government assistance advantages, and joblessness benefits. 4)Fiscal arrangement is diverse in various financial frameworks. The administration will in general assume a bigger job in speculation spending in creating nations. An explanation behind this is state claimed endeavors represent a bigger piece of the monetary action in creating nations then they do in created nations. Creating nations will in general depend more on government instead of the private part to fabricate their schools, streets, and emergency clinics at that point created nations do. In created nations the administration will in general spend more on social administrations then in non created nations. Legislative charges likewise shift. In modern nations standardized savings charges are normal, while in creating natio ns they are uncommon. In creating nations the duties on universal exchange are significant. Monetary arrangement varies extraordinarily relying upon the financial framework. 5)Progressive assessments mean as salary increases so does the pace of tax collection. Backward duties mean the expense rate falls as pay increases. Corresponding expenses mean the duty rate is consistent as salary rises. Assessments are generally dynamic since they help counterbalance the impact of lower pay on spending. 6)Money has numerous capacities. It very well may be a vehicle of trades, a unit of record, a store of significant worth, and a standard of conceded installment. As a vehicle of trade it is readily acknowledged for the installment of items and administrations. As a unit of record we value merchandise and ventures regarding cash. This makes looking at relative qualities simple. As a store of significant worth it isn't short-lived. It is strong, and can hold an incentive over some stretch of time. As a standard of conceded installment obligation commitments are written as far as cash esteems. 7)Liquidity alludes to fluid resources. It is a proportion of advantage that can without much of a stretch be traded for merchandise and ventures. It’s imperative to people and organizations to have fluid resources so as to effectively make buys. 8)A money related mediators are center men among savers and barrowers. The job of them in our economy is to give a sheltered spot to us to store our cash and procure some enthusiasm on it, and to have somebody to pushcart from if fundamental. My bank capacities as a monetary middle person by assuming the job between a saver and a barrower. I may store 100$ in account, making me a saver. The bank may then pivot and credit 90$ to another person expecting to hand truck. The bank charges higher loan costs on the individuals who hand truck then it pays to the individuals who store, this is the manner by which the bank makes its benefit as the center man. 9)There are a couple of various variables that could make the genuine development of cash vary from the extension multiplier. One is if banks hold a larger number of stores than the base required, they loan a littler portion of new stores, this decreases the impact of the store development multiplier. Cash channel (cash being pulled back from the bank and kept in real money) additionally lessens the store multiplier. The store extension multiplier shows the greatest conceivable change, not really the genuine change.

Providian Trust: Tradition and Technology Essay

Business Context/Key Business Drivers * Providian Trust was headquartered in New York. In 1994 it was the tenth biggest supplier of monetary and trustee benefits through its system of 216 branches. * The organization has 3 divisions, Pension and Institutional Trust Services, Personal Trust and Trust Operations * The company’s loaning productsâ€including private and business home loans and shopper and corporate advances. * The Company gradually evaded benefit and rivalry because of the absence of effective business procedures and data innovation. * Michael LeBlanc the Senior VP of Trust, Investment and Treasury stepped up to the plate and handle the undertaking and address the issues looked by Providian Trust. Le Blanc was required to execute the new innovation as well as improving Providian Trust’s business forms by actualizing Access Plus, a significant programming framework created by Select One. * With a planned expense of $18 million and lead-time of 20 months the load up at last endorsed the task in April 1994. * The Key Drivers behind this new activity was serious customer request with respect to PITS division. Low operational productivity obsolete revealing frameworks, absence of control and order in the trust division just put forth the defense more grounded. Activity Objectives/Benefits * Increase Control and Discipline- * PITS and Personal Trust Employees (front office) and Trust Operations Employees (back office) continually accused each other if there should be an occurrence of any deficiency. The New brought together framework should build responsibility, improve straightforwardness and power discipline across divisions. * As referenced for the situation the customers needed to hang tight for 2 to 3 months to get an announcement. To diminish the process duration and improve operational proficiency was a significant target. * Sometimes because of wrong or late articulations Providianâ had to postpone or limit charges, which a few times cost the organization between $2 †$5 Million. * The complete expected sparing by actualizing these progressions should be inline with $9.2 million consistently. Activity challenges * Most of Providian trust officials had 20-30 years of involvement with overseeing customer connections at an individual level and had never utilized or contacted a PC. The old fashioned representatives were incredibly hesitant and impervious to change. The usage of these progressions expected workers to turn out to be more deals and administration arranged rather simply noting and reacting to customer calls. * Internal Auditor Peter Story was a solid investigate of the entire procedure. * Todd Benari, the VP of Trust Operations, headed the venture supervisory group of 15 agents shaped Le Blanc. Le Blanc had no undertaking administration experience himself so he depended intensely on his unpracticed venture the executives. Results I accept despite the fact that the thinking behind the venture is exceptionally solid and laudable, and my comprehension of the case, I am wary about the conceivable achievement of the activity. * Lack of legitimate administration as a result of LeBlanc freshness in venture the executives and Le Blanc is by all accounts the main individual driving the task. A significant explanation I watched was opposition of staff to changes. The Human Resources poor administration and terrible planning didn't support the reason. The choice to lessen the full time staff by 25% or 180 representatives further imparted an off-base sign and the protection from change was employee’s method of communicating concern and feelings. * Lack of legitimate time and quality administration has made sudden detours and obstacles. The Simulations Work Environment (SWE) testing was initially intended to check the viability of the new device. The ridiculous beginning cutoff times, SWE testing never got presented and LeBlanc was not feeling sufficiently great. His interests were approved since the principle clients where for the most part innovatively incapacitated. Because of absence of adequate testing it is close to difficult to comprehend the potential issue that they may look later on after execution and furthermore to realize what sort of preparing is required by the representatives to acknowledge and receive the change. LeBlanc Admitsâ to being stiff necked and doesn't tune in or take into contemplations and overlooked worries of PITS and Personal Trust officials. Importance and examination Importance †* I might want to sum up the focuses talked about and referenced above-* Clear Channels of Communication, convey the changes (by means of the CEO) to all representatives, at that point distinguish and address the purposes behind opposition. * Get workers engaged with the reengineering procedure and take part all the while and disclose the need to do as such? * Have sensible and reachable courses of events †Compile a point by point venture plan. Gap the task into little achievements and set reasonable cutoff times against every achievement. Monitor genuine advancement versus arranged advancement all the time. Execute severe interior and outside review procedure to guarantee quality isn't undermined for fulfilling time constraints. Learning’s- We face hierarchical changes, in actuality. A portion of these progressions can be uncommon. We as directors may have an IT foundation or might not have an IT foundation. The accomplishment of the undertaking doesn't generally rely upon our insight into the change, for our situation the IT framework update it relies upon a directors venture the executives aptitudes. There capacity to follow and look after time, cost, human asset the executives and relational abilities. .

A Problem Solution Essay is not a Challenge!

A Problem Solution Essay is not a Challenge! If you are asked to write a problem solution essay, dont be afraid at the first time, because this type of written papers differs a little from numerous similar assignments. Moreover, this kind of writing is almost a mirror reflection of the cause and effect essays. The best way to make a person solve an issue is to convince him or her of the issue’s importance. That is why, the problem solution essays are so popular among writing tasks. However, the differences are few. It is still a particular sort of papers. Lets have a close look at the meaning of the term. What is a Problem Solution Essay? Problem solution writing deals with grounding of the question and searching for existing answers. When composing the article, you have to mention the situation, challenges connected with it, answers to it, and at last, the issue’s evaluation. You should tackle the studied issue seriously. Who knows, maybe you will improve the given situation! Here, we provide you with useful tips on how to write a problem solution essay to help you save the world and make a contribution to the social needs. Think about a topic. Choose the issue that is not too global, and at the same time, not too insignificant. Think about your major concerns and write them down. Then listen to people’s opinions and words, look for mentions of the topic in newspapers, news, and popular scientific magazines. For instance, remember your district environmental questions, social phenomena, or anything else of great value. It is better to find the way out for the present issues than to create new subjects. Convince yourself in the question’s rationality. This can be seen in the way how you define the matter’s value. Once you find the adequate evidence, you will be able to develop further judgments about this issue. So, gather your knowledge in a particular sphere and try to imagine a variety of possible answers. Collect the information, both written and verbal. Another good way to find exciting and acute ideas for problem solution essay is to conduct a survey. Thus, you will see the most popular concerns. As soon as you find your position, share it with the close friends, parents, teachers, and peers. As a result, you will get a real evaluation of the challenging matter and define the appropriate problem solution essay topics. In this way, you have got several ideas to develop, and it is easy to eliminate one or two than to think up a new one. Dont stop at the very first conclusion that you have found. Work out all the variants, and put the best one into your paper. It is better to learn the topic closely and thoroughly than to pick up ideas in a hurry. Stop and think before using them in your ending paragraph. The more material you read, the more consistent and reasonable your topic is. If the existing information is not enough to accomplish the task, it will be the brilliant idea to conduct your own field research that will serve to collect extra data for your study. Or you may also interview people who are directly connected with a question. This will bring even more scientific value to your work. Besides, you may always continue your studies and compose a more complex piece of writing, such as a dissertation, for example. Problem Solution Essay Structure It will be easy to form your thoughts according to an outline for problem solution essay. Before you actually get to work, make a kind of a plan that can be your guide in composing the coherent and consistent piece of writing. Structure both, the outline and the paperwork according to the Introduction-Body-Conclusion scheme. The introduction should include background information on the topic and describe the key aspects of the work briefly. The body gives full information about the causes, results, and effects to the reader, and always conveys detailed data on approaches and methods of material collection. The conclusion gives not only answers but also repeats the thesis statement, giving the solution to the discussed problem. A better way to state your argument is to put it at the end of your work. There are certain reasons for it: you can compose your main idea by giving the issues and answers to them together. It will certainly bring better comprehension of the question to the reader. If it is possible, divide the body part into smaller units, as to narrate every topic fully. We offer you two ways of structuring your basic article part: block and chain format. The block form lists all the pitfalls first, then gives ways out. Problem solution essay format of the block form looks like the scheme below: introduction (with situations) problem block solution block conclusion (with your evaluation) It is better to use a block outline in short articles, as it makes the connection between the issue and result clear. In the chain structure, every question is followed by the answer. We can illustrate the approximate outline of the format as follows: introduction (with situations) problem solution section another problem solution section conclusion (with evaluation) This type of structure shows the relationship between the effect and way out of it directly, and fits longer pieces of work. It is up to you to decide whether to use the block or chain method, but basic recommendations will stay the same. The last step before handing in the article is editing. Look closely for the mistakes as they may bring to naught all your efforts. Ask somebody you can rely on to read you work and find discrepancies or faults. Make a checklist to test yourself. It can include the presence of all structural components, and whether each paragraph has coherent content. If all points are correct, you still need to read and re-read the written information. Write your work with love and patience, and it will result in a rewarding experience of an A+ grade!

The Adventures of Tom Sawyer - 600 Words

The Adventures of Tom Sawyer: A novel written by Samuel Langhorne Clemens also more commonly known as Mark Twain. Samuel was born in 1835 in what he called â€Å"the almost invisible village† in Florida, Missouri. In his younger years he and his family moved to Hannibal Missouri on the Mississippi River. He later used this town as his fictional town of St. Petersburg in â€Å"The Adventures of Tom Sawyer†. While Samuel Clemens was savoring all of his fame he and his family were living in Hartford, Connecticut where he wrote the â€Å"The Adventures of Tom Sawyer†. This story is a novel; it is an adventure/romance taking place in the nineteenth century. The themes revolve around friendship, imagination, and truth and falsehood. The novel has a setting†¦show more content†¦He cannot sit still; he is always looking for an aberration. Tom Sawyer is adventurous, passionate, and full of wild imagination, and in particular instance of his mischievous ways he ha s a great heart. The novel opens with Tom Sawyer being searched for by his Aunt Polly due to him playing hooky from school. She has Tom whitewash the fence as his punishment. The whitewashing scene is argued to be the most famous scene in American Literature. He is best remembered for getting a number of other boys to whitewash the fence for him, and that’s how the character Tom Sawyer is and that’s what makes him such a clever character. Tom is known as the attractive bad boy and his younger brother Sid being the prudish child in the family. The reader in the novel is on Tom Sawyers side from this point onward. Tom Sawyers friend Huckleberry Finn is introduced by the narrator as a â€Å"juvenile pariah of the village† and as a â€Å"romantic outcast†. Huck is agreeably hated and horrifying to all mothers of St. Petersburg but secretly admired by their children. Huck’s father is the town drunk. Huck sleeps around the town in hogs head barrels and /or on doorsteps. He lives on his own rules and does only what he wants. He wears men’s clothing, he smokes, and he swears. Tom Sawyer and his friend Huckleberry Finn sneak out to a cemetery at night with a full moon. They both try to cure warts by using a dead cat when they unintentionally witness aShow MoreRelatedThe Adventures of Tom Sawyer500 Words   |  2 Pages Mark Twain’s novel, The Adventures of Tom Sawyer, is about a boy going through many adventures as a child. The story begins with Aunt Polly hollering at Tom which tells the reader right away that Aunt Polly is the strict, authoritative figure in his life. As the story progresses, Twain introduces the main characters in the book: Tom’s girlfriend, Becky Thatcher; and his closest companions, Huckleberry Finn and Joe Harper. Later in the novel, we explore many adventures that he goes on; mostly withRead MoreThe Adventures Of Tom Sawyer2307 Words   |  10 PagesIn the first chapter Huckleberry Finn relays his version of the events that transpired in the conclusion of The Adventure of Tom Sawyer. He explains that he and Tom Sawyer became very wealthy after uncovering a cache of gold that was hidden by a band of local robbers, and how after this, under the supervision of Judge Thatcher, Huckleberry’s money was invested and he was placed into the care of the Widow Douglas to be â€Å"civilized†. Huckleberry reveals that Judge Thatcher and the Widow Douglas’s justificationRead MoreThe Adventures of Tom Sawyer822 Words   |  3 Pages â€Å"Outsiders often have an insight that an insider doesnt quite have,† said Diane Abbott. In the 2004 edition of the book The Adventures of Tom Sawyer written by Mark Twain, a couple of interesting people were mentioned which were society outsiders. Some outsiders, such as Huckleberry Finn, know how hard it is to find food and shelter. On the other hand, some city people don’t understand what people like Huc kleberry Finn have to go through almost everyday. Society outsiders, such as Huck, whoRead MoreThe Adventures Of Tom Sawyer1158 Words   |  5 PagesThe Adventures of Tom Sawyer is one of the classic examples of purely American literature, it is about American people, who have American ideals, and live in a definitively American town. Many aspects of Mark Twain s are paralleled in The Adventures of Tom Sawyer and in many ways it is Twain s expression of what his life was like as a boy growing up in Missouri. It is in essence, A novel about the mischief that typically accompanies being a child. Along with these childish aspects of the novelRead MoreThe Adventures of Tom Sawyer5112 Words   |  21 PagesThe Adventures of Tom Sawyer The main idea behind this story is just an average little schoolboy getting into loads of trouble all the time and learning things through experience. Hes not the role model little boy at all, but hes certainly not the one everyone would pick on and such. Tom Sawyer goes out on all sorts of adventurousÂ… adventures, some thought up through imagination and others as serious as a heart attack. Throughout this book you will notice how Tom Sawyer grow up into a moreRead MoreThe Adventures Of Tom Sawyer . __________________. A Book1061 Words   |  5 PagesTHE ADVENTURES OF TOM SAWYER __________________ A Book Review Presented to Mr. Parsons and Mrs. Amy Lack Woodville High School __________________ U.S. History I and English 10 __________________ by Arian Campbell April 19, 2017 The Adventures Of Tom Sawyer The Adventures Of Tom Sawyer by Mark Twain is a 271-page novel. Tom is a boy, and merely and exactly an ordinary boy on the moral side. What makes him delightful to the reader is that on the imaginative side he is very much more, andRead MoreEssay about The Adventures Of Tom Sawyer1042 Words   |  5 Pages The main character in the book is Tom Sawyer. Throughout the book, the author compares himself to Tom and his adventures. Tom is all boy he hates anything that places limits on his boyhood freedom including, church, school, and chores and he will do anything to get out of them. Toms character is a dynamic one. Harper Academic states, A good student? A polite nephew? A hard worker? Not Tom Sawyer. He never wanted to be the model boy. His sights were set on beingRead MoreThe Adventures Of Tom Sawyer By Mark Twain1558 Words   |  7 PagesThe Adventures of Tom Sawyer In 1876, a novel about a young boy growing up along the Mississippi River was written. Set in the fictional town of St. Petersburg, Mark Twain, the author of this fictional piece, based ‘The Adventures of Tom Sawyer’, largely on his personal memories of growing up in Hannibal, Missouri in the 1840s. Through ‘The Adventures of Tom Sawyer’, by Mark Twain we are able to not just appreciate an amazing piece of literature, but also be able to explore through the fiveRead MoreThe Adventures of Tom Sawyer by Mark Twain734 Words   |  3 PagesThe Adventures of Tom Sawyer â€Å"Then he (Injun Joe) put the fatal knife in Potters open right hand, and sat down on the dismantled coffin. Three -- four -- five minutes passed, and then Potter began to stir and moan. His hand closed upon the knife; he raised it, glanced at it, and let it fall, with a shudder. Then he sat up, pushing the body from him, and gazed at it, and then around him, confusedly. His eyes met Joes.† (9.53). In this Quotation from the novel– The Adventure of Tom Sawyer, MarkRead MoreCritical Analysis Of The Adventures Of Tom Sawyer904 Words   |  4 PagesThe Adventures of Tom Sawyer Critical Analysis â€Å"Sometimes problems don’t require a solution to solve them, instead they require maturity to outgrow them.† (1). Eventually in life we will have to grow up and face our problems maturely, and it’s a large price to pay. In The Adventures of Tom Sawyer, Tom faces a challenge of maturity. The question is, did Tom mature socially or morally more? My thesis is Tom matured morally over socially in the book, due to how much he doesn’t learn to obey those

Sample Letter of Recommendation for an MBA Applicant

MBA applicants need to present at least one recommendation letter to admissions committees, and most schools ask for two or three.  Letters of recommendation are typically used to support or strengthen other aspects of the MBA application.  For example, some applicants use recommendation letters to highlight their academic record or professional accomplishments, while others prefer to highlight  leadership or management experience. Choosing a Letter Writer When choosing someone to write your recommendation, it is very important  to select someone who is familiar with you and your accomplishments. Many MBA applicants choose an employer or direct supervisor who can discuss their work ethic, leadership experience, or professional achievements. A letter writer who has seen you manage employees or overcome obstacles is also a good choice. Another option is a professor or a fellow student from your undergraduate days. Some applicants also choose someone who supervised their volunteer or community work. Sample MBA Recommendation Below is a sample recommendation for an MBA applicant. This letter was written by a supervisor for her direct assistant.  The letter highlights the students strong work performance and leadership ability. These traits are important for MBA applicants, who must be able to perform under pressure, work hard, and lead discussions, groups, and projects while enrolled in their program. The claims made in the letter are supported by  very specific  examples, which help reinforce the points the letter writer is trying to make. Finally, the recommender outlines the ways in which the subject could contribute to an MBA program. To Whom It May Concern: I would like to recommend Becky James for your MBA program. Becky has worked as my assistant for the last three years. During that time, she has been moving toward her goal of enrolling in an MBA program by building her interpersonal skills, honing her leadership ability, and gaining hands-on experience in operations management. As Beckys direct supervisor, I have seen her demonstrate strong critical thinking skills and  the leadership capabilities necessary for success in the management field. She has helped our company achieve many goals through her valuable input as well as a  persistent dedication to our organizational strategy. For example, just this year Becky helped to analyze our production schedule and suggested an effective plan to manage bottlenecks in our production process. Her contributions helped us achieve our goal of minimizing scheduled and unscheduled downtime.   Becky may be my assistant, but she has risen to an unofficial leadership role. When team members in our department arent sure what to do in a given situation, they often turn to Becky for her thoughtful advice and support on various projects. Becky never fails to assist them. She is kind, humble, and seems very comfortable in a leadership role. Several of her fellow employees have come into my office and expressed unsolicited compliments in regards to Beckys personality and performance. I believe that Becky will be able to contribute to your program in a number of ways. Not only is she well-versed in the field of operations management, she also has a contagious enthusiasm that encourages those around her to work harder and achieve solutions for both personal and professional problems. She knows how to work well as part of a team and is able to model appropriate communication skills in almost any given situation. For these reasons  I highly recommend Becky James as a candidate for your MBA program. If you have any questions regarding Becky  or this recommendation, please contact me. Sincerely, Allen Barry, Operations Manager, Tri-State Widget Productions

Front Office Operations Free Essays

string(212) " important to have a proper security system in place to protect staff, guests and physical resources and assets such as equipment, appliances buildings, gardens of the hotel and also the belongings of the guest\." Front office and guest safety and security Security Issues ———————- Security encompasses areas such as security of the property itself, company assets, employees’ and customers’ personal belongings and valuables, life security, personal security etc. In all workplaces management stipulates that it is not responsible for valuables and employees personal belongings (their handbags, items kept in the personal lockers, etc. . We will write a custom essay sample on Front Office Operations or any similar topic only for you Order Now Yet management must take all possible measures to prevent theft among employees and of employee belongings through its hiring practices and through the implementation of effective management, human resources and operational policies, such as:    †¢ Background checks of selected applicants †¢ Policies related to employees’ entry to, and exit from, the workplace †¢ Spot checks of locker rooms and lockers Effective supervision and control during the work cycle †¢ Policies related to the discovery of criminal records and wrongdoing among, and by,   employees †¢ Control of people entering and exiting the workplace With regard to guest valuables, management informs guests that the hotel is not responsible for valuables left in the room, advising them to secure these in safety deposit boxes provided by the hotel. Besides taking care of security issues related to the people they employ (as outlined above), management must undertake some necessary measures, among which: †¢ Providing â€Å"secure† (safety) deposit boxes and areas to keep valuables †¢ Policies and practices to ensure the security of these boxes and areas †¢ Management and operational policies regarding the security of guest rooms †¢ Management and operational policies regarding the security of public areas †¢ Security policies and practices for the back-of-the-house areas †¢ Employment and training of security personnel Policies and practices to minimize the â€Å"presence† and â€Å"patronage† of   Ã¢â‚¬Å"shady characters† and criminals, verification of registration and check-in personal data and documentation submitted, and curtailing free movement of unknowns on the premises, as well as direct, free flowing communication with local, national and international security authorities) †¢ Training of staff in guest and valuable security †¢ Effective supervision and control procedures. Some of the security measures taken by hotels:   | |Key Card Locks: | |While key card locks on guest rooms are quickly becoming the standard, some hotels still don’t take advantage of the added safety | |provided to guests. | |Guest room locking systems these days include punch and magnetic key cards which have locks with flash memory and other productivity | |linked functions. The system can directly be linked with PMS. |Security Guards: | |Most hotels do not have security guards while some employ them only at night. At Best Western Sterling Inn, we have our own staff of | |trained security guards working 24-hours every day to provide the best in safety and security for our guests | |Defibrillation Units: | |A life saving device in case of heart attacks, defibrillation units are starting to be deployed among police and emergency personnel | |across the nation. |Security Cameras: | |Few Hotels have security cameras with digital technology, intelligent access central system, software interface with CCTV for matching| |undesirable visitors and criminals, interfacing with motion detectors, pocket lie detectors and spy cameras and use of biometric | |readers like hand key reader or face recognition system etc. |Fire Alarms: | |While most hotels now have smoke detectors and fire alarms, Some hotels have a state of the art alarm system with smoke detectors in | |each guest room and throughout the entire complex that is monitored 24 hours a day, 7 days per week that pinpoints the exact point of | |the alarm allowing our security staff to respond immediately to the area of any alarm condition. |Emergency Power: | |Very few hotels have any provision for emergency power in case of an electrical outage while a few hotels provide limited emergency | |stand-by power to provide elevator service and some lighting. Some hotels has a 2-Megaw att stand-by generator that provides 100% | |emergency power that can provide uninterrupted guest service during a power outage. |Emergency Manual: | |Hotels maintain an emergency manual, detailing operations in the event of a variety of emergencies. | |Employee Photo ID: | |For added security, some hotels have employees wearing a photo ID nametag allowing quick identification. |In-Room Safes: | |In addition to the safety deposit boxes offered by most hotels at the front desks, Some hotels provide in-room guest safes capable of | |holding a lap-top computer that use the guest’s own credit card as the key. | |Guest elevators: | |Elevators may also be interfaced with a room electronic locking system, where swiping the room card key takes the guest to the floor | |on which he is staying. | Bomb threat security: Precautions and measures that may be taken in the above case: 1. Security nets and body searches for guests not known to the staff. 2. Banqueting suites and other non-public areas should be security checked and locked after use 3. Goods received and bags should be checked and kept tidy. 4. If a bomb threat is received via telephone, the telephonist should note carefully what exactly is said, the time of the call received the accent of the caller and background noise if any. After the alert the GM should stay put in the lobby where he can be reached easily. . Duties and responsibility of staff during an emergency should be well-defined. 6. The hotel should work closely with the police to keep them updated. 7. Chamber maids and HK supervisors should be trained to conduct security checks in the guest rooms. Security measures for women travelers -Mirrored walls of the guestroom floor elevators so that you can see who is walking behind you -Well-lit public areas such a s lobby bars -Valet parking services to avoid the need o a woman to enter the parking lot -Assigning rooms closer to the elevator If a woman traveler is not assigned a room on the special executive floor , hotels most often on request, upgrade her accommodation to that floor without an increase in room rate. The floor is staffed almost 24 hours a day with a concierge IMPORTANCE OF A SECURITY SYSTEM The guest, who comes to a particular hotel, comes with an understanding that he and his belongings both will be safe and secure during his stay at the hotel. At the same time it is also quite important that the hotel staff and assets are protected and secure. Hence it is very important to have a proper security system in place to protect staff, guests and physical resources and assets such as equipment, appliances buildings, gardens of the hotel and also the belongings of the guest. You read "Front Office Operations" in category "Essay examples" The management must take care that the security and safety systems cover the following areas: ? Guest: Protection from crimes such as murder, abduction and health hazards from outsiders, hotel staff, pests, food poisoning etc. ? Staff: Providing staff lockers, insurances, health schemes, provident funds etc. Protective clothing, shoes, fire fighting drills, supply of clean drinking water use of aqua guards, sanitized wash rooms etc. ? Guest luggage: Secure luggage store rooms and proper equipment such as luggage trolley and bell hop trolley should be provided. ? Hotel Equipments: Lifts, Boilers, Kitchen equipment, furniture fitting and building etc. must be protected and for these the security and safety should cover up fire safety equipment, bomb threat security system, water floods security system, earthquake security system , safe vault security system etc. Protection of raw materials, goods, provisions and groceries etc. for this the security system should cover proper storage and pest control systems, apart from the application of total material management system. TYPES OF SECURITY: 1) Physical aspect 2) Security of persons 3) Security of systems 1) Physical aspect is divided into two parts a) Internal b)external a) Internal security Against theft Fire safety Proper lighting Safegua rding assets Track unwanted guests b) External Security Proper lighting outside the building Proper fencing of the building Fecing of pool area to avoid accidents in the night Manning of service gates to restrict entry Fixing of closed circuit TV cameras 2) Security aspects of persons a) Staff Effective recruitment and selection Identification of staff Key control Red tag system Training Locker inspection b) Guests: Check scanty baggage guests Guests suspected of taking away hotel property should be charged according to hotel policy Guest room security: Provide wide angle door viewer, dead bolt locks, night torch, chains on doors tc Employees should be trained to not give any information abount in house guests to outsiders While issuing a card key ask for key card if in doubt of the guest. House keeping staff should never leave keys expose on unattended carts in corridors 3) Security aspects of systems: Record of all losses and missing items immediately Inventory control should be proper Auditing should be done on a regular basis Proper system for cash disbursements should b e made The term system implies the operations of the hotel eg: all the equipment used for operation, procedures laid down for operations and policies to be followed. Systems procedures and policies if followed properly shall safeguard the assets and increase life span of equipment as well as avoid any breakdown maintenance This would mean the following: Fix duties and responsibilities: Fix duties of staff members so that they don’t interfere with others’ work. Make surprise checks Staff who have access to liquid assets should be made to sign a bond so that in case of theft the concerned person can easily be caught Hiring of some independent security company to check the security system of the hotel Safety issues —————– When we take the same hotel as example, it is management’s duty to ensure â€Å"safety† in several areas, such as: †¢ The structure itself †¢ Installations and fixtures (check electrical, plumbing, air-conditioning and other installations) †¢ Public and work areas (e. g. slippery floors,   hazardous obstacles in traffic areas), safety of furniture, equipment, appliances, and utensils. This is followed by: †¢ Health safety (nontoxic cleaning material and detergents used) †¢ Good quality air (what we breathe, dependent upon the type of equipment, installations and fixtures used, and regular repairs and maintenance) Food safety (a whole world in itself including sanitation, food quality, food spoilage, correct handling procedures, allowable and recommended temperatures, etc. ), and checking and control procedures. An important â€Å"preventive measure† is eliminating the possibility of communicating contagious diseases. Even if local regul ations do not require it, it is recommended to send food and beverage handlers for a regular medical checkup. Another preventive measure is the formulation and implementation of policies and procedures related to employee accidents which may present a threat to food sanitation. Culinary staff who cut themselves accidentally at work, as often happens while slicing food products, have to immediately stop handling food, and report to their Executive Chef and to the person in charge of First Aid in their company (Security or Human Resources Department) for preliminary treatment and handling. Healing and precautionary measures are taken before they are allowed back at their job. There are also some basic â€Å"dress† requirements for staff involved in food and beverage preparations:   e. g. Chefs’ hats (to prevent hair and whatever hair contains to fall into the food), discreet earrings (non-dangling) or no earrings for women, and long hair neatly and securely tied in a bun at the back of the head. Of no lesser importance is the safety of work tools and work procedures covering all areas, such as stable ladders, secure shelving, safety shoes, well-fitting work garments, clearly written and complete safety procedures and guidelines from management, safety training, and safety installations and equipment, e. g. ire fighting units, regular maintenance schedules for safety equipment and installations, wider traffic areas (to prevent accidents), adequate staffing, and last but not least, continuous effective training in work procedures. All of this necessitates comprehensive planning, the creation of clear policies and work procedures, organization, implementation, training of supervisors and employees, supervision and control. FIRE: Fires in the hotel may result in t he injury and loss of life of both the guests and the staff. Main causes of fire are: i) Smoking: -Smoke only where allowed. -Put out cigarettes in the right place. Sufficient ash trays should be provided in eating places and in rooms, but away from curtains and draperies. -Educate the guests about fire possibilities due to smoking. ii) Defective wiring, faulty appliances and motor and worn out insulation Such hazards should be immediately reported to the concerned person and such equipment should be immediately repaired iii) Laundry Areas: Care should be taken to see that none of the electrical equipment is left on after use iv)Gas leaks: Precautions should be taken against this especially in kitchen areas. v) Combustible waste Combustible material should never b e left near the boiler room i) Kitchen All equipment such as chimneys, exhausts, ventilators, grills, hoods etc. which collect a lot of fume vapor and catch fire easily should be cleaned regularly. vii) Elevator shafts: Th ese require constant check and inspection. Cigarette butts can ignite the debris and oils that gather at the bottom of elevator shafts. Types of Fire and fire extinguishers: Hotel personnel are trained about the fire protection procedure and the types of fire. They must be able to recognize the various types of fire, all fire require air. Air contains O2 which is necessary for combustion. Fire has been classified in 5 categories depending on how they can be extinguished- Class A Fire- It is the fire of wood, paper, linen and similar dry materials. They are extinguished by cooling and quenching effect of water. The water reduces the temperature of burning substances below their combustion temperature. These are the most frequent and easiest to extinguish when there is an ample water supply and when water can be directed on the combustible material . Keeping the other combustible material wet will limit the spreading of fire Class B Fire-These include fires of oil, gasoline, grease and other petroleum product. These fires are extinguished by blanketing the source of burning substances and eliminating the supply of O2. Petroleum products is lighter than water and will float on water and continue to burn and spread by means of flowing water to other section of the building, hence water is never used for this category. Class C Fire-These are the fires of pressurized gases. For e. g. L. P. G. , most of the gases are lighter than air but L. P. G. is heavier than air. Water is not to be used for this class of fire. Class D Fire-These are fire of metals having low burning temperature for e. g. Na, Mg etc. This class of fire does not exist in the hotel. Class E Fire-These are electrical fire. The fire extinguishing agent must not conduct electrical energy which could spread the fire. Electrical fires are usually blanketed and cooled down. Water is a good cooling agent but it also conducts electricity, so it is not used to control or extinguish this class of fire. Electrical fire is usually caused by a part of circuit overheating or by short circuit. Controlling the sizes of electrical fuses and circuit breaker will often minimize this class of fire. There are 2 systems of fire protection . Portable fire extinguisher. 2. Stationary fire fighting system. Portable fire extinguisher a. Soda acid fire extinguisher- It is used for class A fire. The extinguishing agent is H2O. The fire extinguisher is a cylinder type of pan in which a rubber or flexible hose is attached to the top. When it is desired to use the extinguisher, it is carried to the fire and inverted. A small bottle of acid usual ly H2SO4 is spilled when the cylinder is inverted or turn upside down. Powdered sodas, bicarbonate of soda (Baking Soda) is mixed with H2O when the tank is charge or fills with water. The chemical reaction of acid and soda water creates a pressure which forces the water out of the cylinder or tank. The hose is used to direct the flow of water to the fire. It has 2 disadvantages:- -It must be kept away from freezing -Acid causes corrogen problem which reduce the life of the tank or cylinder. The corrogen problem has been minimized by replacing the acid with CO2 cartridge. Upon the cylinder inversion the cartridge opens and releases CO2 gas under high pressure. The high pressure gas than forces the water out of cylinder. b. CaCl2 fire extinguisher-It is also used on class A fire. CaCl2 is a salt which when added to water form brine which has very low freezing temperature. CO2 cartridge is used as pressure agent to force H2O and CaCl2 out of the cylinder to the fire. These extinguishers are used where freezing is a potential hazard c. Foam type extinguisher-It is used on class B type of fire. The extinguisher is charged with special chemical (Al2SiO4), the chemical s pread on the burning material and the solution, blanket the fire by excluding O2. d. CO2 fire extinguisher- It is used on C, D and E class of fire. The CO2 types spray a chemical fog towards the fire. The fog quickly excludes the O2 from the burning material and blanket the combustible material. e. D. C. P. extinguisher- It can be used on C, D and E class of fire. The most common extinguishing agent is sodium bicarbonate or plain baking soda. The extinguisher is charged with the dry chemical and a small tank of CO2 gas. The CO2 gas exerts pressure on dry chemical and forces it out of a nozzle directly to the fire. The powder strict the fire and the heat from the fire breaks down the chemical which releases CO2 gas on a large scale which helps in extinguishing the fire. Stationary fire fighting system a. Automatic sprinklers-It is generally mounted just below the ceiling height with a temperature detector or smoke detector, attached with each sprinkler. The temperature from the fire melts the fusible link on the detector, which opens a water valve. The water is then sprayed on the ceiling and falls on the floor, extinguishing the fire. If the fire area should spread, more sprinklers are automatically opened, thus confining the fire to a small area. The temperature detector can be purchased for different activating temperature. The high temperature detectors are often used in kitchens. b. Fire Hose System-It is a semi portable system. In this system the fire hose box is permanently located but the flexible hose can be moved to various distances throughout the building. The hose used to fight fire within a building should be of linen type. The linen allows some water seepage through it which will prevent its burning when in use. HANDLING EMERGENCY SITUATIONS Apart from fire and bomb threat etc. the front office staff at some point of time have to handle a lot of unusual situations also. Some such situations may be death and illness of guests, theft in hotels etc and many others. 1) Death of a guest in the hotel : ? Once the information comes to the front desk it should directly be reported to the front office manager. ? The front office manager will then report it to the GM or resident manager ? The security manager should also be informed immediately ? The police is informed and the hotel doctor is summoned who will check and confirm the death ? Meanwhile the hotel will locate the residential address of the deceased and will inform the relatives. Once the police complete all formalities and activities and gives the permission, the dead body is fully covered and then removed from the room on a stretcher. For this purpose the service elevator and not the guest elevator is used ? A death certificate is obtained from the doctor ? A report should be prepared as to who informed of the death, time, room number and date of death. In case there is any luggage of the decease d in the room a list should be prepared and the luggage should be kept in the luggage room and the person performing this activity should sign this report ? The guest room is locked and sealed. After obtaining clearance from the police the room is opened and thoroughly disinfected and spring cleaned and only after permission of the police and subsequent permission of the GM or resident manager the room should be sold. Some important facts to be kept in mind are: ? Donot enter the room alone always take the lobby manager and security officer with you ? In case you are aware that the deceased was under the treatment of a specific doctor, the same should be called instead of the hotel doctor. His physician will also be helpful in knowing and notifying the incident to the relatives and people known to him ? Donot disturb the body or touch anything before the arrival of the police as this may be a murder or suicide case. 2) Handling accident cases: †¢ A knowledge of first aid would come very handy in such situations. In general the following points should be taken care of : †¢ Remove the person who has met with accident from the site of accident {as early as possible and take him to a more comfortable area, use a stretcher in case the need be} †¢ Call the doctor and if possible give him the details of accident and gravity of the accident. Take someone along with you to the site of the accident as you may need help †¢ Keep alert you must serve the victim immediately by providing first aid †¢ Try to protect your establishment from any false allegations Prepare a full report of the whole accident giving details of the date and time who reported the incident, room no. , site of the accident etc. Also make your comments as to the reason of the accident and how could i t have been prevented and what action is to be taken to avoid the same in the future. The accident book: – An accident book is usually maintained in all organizations and the receptionist should record all details of accidents which have occurred to employees whilst carrying out their daily activities. – The book must be kept in a place easily accessible by any injured person or a person bona fide – Particulars of an accident may be entered here in either by the injured person himself or by a person acting on his behalf – The accident ook when filled up should be preserved for a period of three years after the date of the last entry – Every employer is required to take steps to investigate the circumstances of the accident recorded and if there happens to be any discrepancy between the circumstances found by him and the entry made, he is required to record the circumstances so found. 3) Situation of Theft: Theft is divided into four categories: I. Theft by employees of the hotel can be avoided by: – Work business and personal references should be checked before the employee is hired. A detailed record of all employees who enter the guest room such as chamber maids bellboys room boys maintenance etc – All hotel keys should be returned to the department concerned and no employee should be allowed to take keys out of the hotel’s premises. II. Damage of hotel property by the guest can be avoided by: – The hotel staff should identify the main cause for the damage. – If the damage is appears to be done intentionally the hotel can ask the guest to pay compensation for the same. For this it is necessary that the front desk is well versed with the cost of the damaged item. III. Theft of hotel property by the guest: Can be avoided by taking the following steps: – Installing automatic locks on the guest room doors – Appointing a security officer who would walk and take rounds at regular intervals – Inform guests to use the safe vault of the hotel and not to keep valuables in the guest room – Keep a watch on walk in as their likelihood of being a thief is more as compared to a guest who has undergone a process of making a reservation in the hotel – Avoid giving room numbers of resident guests to visitors or over the telephone callers. In case the guest loses his key and asks housekeeping to open the room door for them, HK should direct them to front desk – Master key should be kept under strict supervision and control Theft by outside visitors can be avoided by: – being aware of suspicious persons – regular and irregular schedule of vigil and rounds – Stagger lunch and rest periods of employee s so as to keep one person on duty on each floor at all times – Instruct eh telephone operator not to connect calls to the guest room incase the request is made by the caller by room number. The receptionist should insist on knowing the name of the guest who the caller wishes to speak to. – Guest should be informed to keep the balcony door closed to avoid anyone entering the rooms from the balcony – Closed circuit televisions should be used 4) Situation of illness and epidemics: – The receptionist may be called for assistance during sickness of a guest. – Patient should be advised to consult the house physician but in case the guest has his own physician the same should be called. Housekeeping needs to be notified about the sickness and instructions if any – If the case of serious sickness, the guest should be moved to a nursing home – During epidemics all precautionary measures especially in food and beverage service area should be followed 5) Handling a drunk guest : – The guest should be removed from the lobby as early as possible but being careful not to irritate/offend him. – Preferably taken to the back office or to his room. – If he behaves unruly, the hotel security must be called. Safe deposit facility in the hotel for security of guests’ valuables: – It is the responsibility of management to develop and maintain proper safe deposit procedures for its property. – If this facility is available for guests, notices regarding it should be put up in various conspicuous/noticeable places in the hotel and also should be mentioned to the guest. – Safe deposit boxes should be located in an area, in vicinity of the front desk and which has limited access. Unauthorized guests or personnel should not be permitted inside the area. – Front office staff should be well-versed with the procedures regarding safe deposit boxes. – Strict control should apply to the storage and issue of safe deposit keys. – At any point of time there should be only one key issued for each safe even if more than one person is using the safe. – Two keys are required to open a safe deposit box: one being the guest’s key and the other being the control key/guard key put in by the cashier/safe deposit attendant. After the verification f the identity of the guest, the safe deposit attendant/cashier should accompany the guest to the safe deposit area where in clear sight should make use of the control key and the guest’s key to open the safe. Sometimes the hotel may not be able to meet the demand for individual safe box; in that case a large box containing the belongings of more than one guest is used. Each guest’s belon gings are put in an envelope which is sealed. The key to this box is stored in a secure place and a log is maintained which records an entry each time the key is used to open the box How to cite Front Office Operations, Essay examples

Global Strategy Portfolio Analysis

Question: Discuss about theGlobal Strategyfor Portfolio Analysis. Answer: Introduction It is important that one carries out exhaustive and thorough background checks when it comes to company analysis. Through this, they will be able to understand the nature, implications and the importance of business matrix and all the details that describe the same. Notably, the Boston Matrix was devised for purposes of attaining the best marketing practices and as such, achieves this move by plotting the relative market growth against market share. This is then meant to provide corporate strategic planning as a means of assessing the different SBUs in various markets (Whipp, 1999). This is why Wesfarmers has every reasons to adopt this strategy for the betterment of the anticipated results. A product life cycle refers to the period the product takes to appeal to the customers. Within this period, five stages take centre stage. The stages include an introduction, growth, maturity, saturation and decline of the product in the consumers radar (Payne, Lumsden, 1987). The BCG Matrix is one that demonstrates market growth, that is, the market share matrix that is developed by Boston Consulting Group used in supporting the strategic decisions so as to optimize the business portfolio with respect to the new, ancient, established or innovative products of the business and or the strategic business units, otherwise known as SBU (Fiocca, 1982). The underlying theories of this matrix are the product life cycle and the experience curves. Having the strategic business units in place, it becomes important for the target company to come up with its individual strategies for the set SBUs. Application of the Matrix: Business Analysis Portfolio The tool: the BCG growth-share matrix was devised under the umbrella of the experience curve. How to achieve it: the growth rate of each of the business unit is calculated on an annual basis. This is then plotted or linked to the matrix depending on the possibility of the matrix capturing the growth be it low or high. Below is an Illustration of the Matrix The future decisions with regard to the matrix include steps on how to allocate the investments on SBUs taking into account the fact that it is important to have an analysis of the respective products based on their potential to give profits or die out (Charles, et al., 1984). The other important thing here should be the need to develop SBUs and new products. When all is said and done, it becomes critically important to have such considerations as PIMS database being in place as it supports the BCG matrix (Udo-Imeh, et al., 2012). As a matter of fact, the high market share in the growing market costs like the Business units are known to have a decrease in the rate over time relative to other competitors. One of the strategies that can be employed in this case is the strategy of growth, as indicated above. When carefully scrutinized, it becomes apparent that the strategy reduces the costs and investments thereby maximizing the profits and short-term cash flows. Question mark strategy is another approach where the SBU is seen to assume an exponential growth without having high market share (Payne, Lumsden, 1987). At this point, clever yet sufficient investment is necessary so as to increase the market share. There is also an offensive strategy that is viewed as an important strategy to increase the market share in the sense that it brings with it the promise of offering huge returns. References Fiocca, R. (1982). Account portfolio analysis for strategy development. Industrial Marketing Management,11(1), 53-62. Charles J. Fombrun, Tichy, N. M., Devanna, M. A. (1984).Strategic human resource management(pp. 403-419). New York: Wiley. Whipp, R. (1999). Creative deconstruction: strategy and organizations.Managing organizations: Current issues, 11-25. Whipp, R. (1999). Creative deconstruction: strategy and organizations.Managing organizations: Current issues, 11-25. Udo-Imeh, P. T., Edet, W. E., Anani, R. B. (2012). Portfolio analysis models: a review.European Journal of Business and Management,4(18), 101-117. Payne, A., Lumsden, C. (1987). Strategy consultingA shooting star? Long Range Planning,20(3), 53-64.